- Quality Assurance / registration during production
- Inspection upon delivery at warehouse.
- Full supervision and digital documentation.
- Test laboratory in Asia
- Technical support and follow up of production
Quality Assurance / registration
All the production processes are made in accordance to strict
production requirements. All datas for each production are
registered and a log is made with unique *lot nbrs. A sufficient
number of test control samples are taken out from each production.
These samples are used for testing at our factory’s
laboratory .Only the *lot nbr that has passed our tests with
satisfaction are sent to our main warehouse.
Inspection upon delivery to
Before sending to our different warehouses, a sufficient number
of control tests are sent to our central laboratory. Tests
are also sent to external industry laundries for professional
washing. After the washing procedures, the samples are light
tested in given intervals and compared with the factory’s
results for extra control . Tests are done in accordance to
relevant standards and requirements. (EN 471, EN 533).
Full supervision and digital documentation
All tests and results are stored and available for each customer.
We have at all times full overview of the date of production
and the quantity of each lot nbr that is sent to each customer.
All the information regarding each customer is available via
on-line through our website. By logging in to our secure qap-area,
customers obtained the overview of all their orders/packing
lists, certificates and lot no reports corresponding to their
*Lot no: A unique production with identical parameters.(raw
material, temperature, machin setting etc)
Test laboratory in Asia
As a part of Sto-Nor Industri’s international sales
and technical support, we have established our own test laboratory
at our office in Hong Kong. It holds all the necessary equipment
to carry out the customer’s requested tests regarding
seam sealing tapes and reflective tapes.
We can assist customers to find the right match of seam sealing
and reflective tapes for the different materials used in their
productions. We also carry out laundry tests and complete
test reports can be presented to customers’s quality
control and product development teams upon request.
Technical support and follow
up of production
Our commitment to offer customer service includes technical
and training support in the field, follow up and supervision
of the different customers’s production units. A Sto-nor
representative is assigned to each factory where customer
is having production done and our products are being specified.
Sto-nor will then be able to assist customers with product
line information and technical assistance when necessary to
make the production run as smoothly as possible.
Sto-nor carries out routinely visits through the year and
upon request to customer ’s factories in order to check
if our products are being used in accordance to specifications.
Report on purchasing orders
Through our invoice system we can provide our customers with
a monthly summary of the Sto-nor’s product line consumption.
This is a part of our services so that customers can be certain
that the factories are using Sto-nor products in accordance
to specifications and in amounts that supply customers’s